Hello %username,

We regret to inform you that your booking has been cancelled.

• Booking ID: %booking_id

• Date: %check_in – %check_out

• Service/Room: %booking_title

If this was a mistake or you’d like to reschedule, please contact us at +62 813-3927-8381. We’ll be happy to assist you with a new booking.

Thank you for your understanding.

Warm regards,
Utama Villa Tulambeen